It is high priority for us to offer you the best possible support in case of issues with your equipment.
We offer software download access, software update agreements as well as maintenance and support contracts to keep your equipment in perfect condition.
Software downloads
Access to the software download section requires that you are a registered user.
It is free to register if you have bought a Dantec Dynamics software product and have the dongle serial number.
As a registered user you get access to software you have bought, updates to the software and tools related to our products.
While under warranty or if you have signed up for a Software Update Agreement (SUA), you have access to new software versions and full documentation.
Maintenance & Support Contracts
We offer Maintenance Contracts to ensure that your advanced measurement system remains in optimum condition after expiry of the warranty. In addition, Support Contracts ensure that you get most value out of your equipment by keeping the user’s knowledge up to date.
How to establish a Maintenance and/or a Support Contract
A maintenance or support contract typically begins when the warranty expires. Please contact your Dantec Dynamics representative and ask for a meeting to discuss your options and to check the current condition of your equipment. As the daily user of the system may change, the meeting also serves to clarify the level of support to the daily user required to operate the system successfully.
